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Frequently Asked Questions
Everything you need to know about resolving conflicts with SettleIt.
Nope! They just click a secure link sent via SMS and can type their side straight into their mobile browser.
SettleIt is designed to help you reach a mutual, voluntary agreement to avoid court. If you both agree, you can download a summary of your resolution.
Our AI focuses strictly on the facts, removing emotional language and bias, to propose a logically sound middle ground based on common fairness principles.
We'll send a polite follow-up. If they still don't respond, you at least have a clear, time-stamped record of your attempt to resolve the issue amicably.
Mediation Process
Our Basic tier is 100% free and includes one AI mediation round and an SMS invite. It's perfect for simple, everyday arguments.
For $9, you get up to 3 iteration rounds, the ability to upload documents or photos (like receipts or apartment damage), and a formal PDF summary of your agreement.
Yes! If a free dispute gets complicated and you need more back-and-forth negotiation, you can upgrade to Pro at any time.
We accept all major credit cards, Apple Pay, and Google Pay through our secure Stripe integration.
Legal & Support
Absolutely. We use 256-bit encryption. Your conversations and uploaded documents are strictly confidential and are securely deleted once the dispute is closed.
No. The entire process is facilitated by our neutral AI to ensure maximum privacy, zero judgment, and zero bias. Human support is only available if you experience technical issues with the website.
Yes, transparency is key to a fair compromise. The AI will share your factual narrative with them, but it will filter out extreme profanity or abusive language to keep things constructive.
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